Toyota has confirmed that the earliest date they will restart production and deliveries of the GH is October 21. Those of you who have deposits on allocations and are waiting for the stop sale to be lifted might want to re-think if you need to take delivery before November.
PSL Highlander
GH Production Pause and Stop Sale Extended Until at Least October 21
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Side curtain air bags that actually work (sorry, I just had to
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Oh well, so much for my hope of a mass buy-back lol. Thanks for posting this, very informative.
Toyota Has A Fix For Issue That Forced A Stop-Sale On Grand Highlander And Lexus TX | Carscoops
At the same time, around 154,000 Grand Highlander and TX models in the hands of customers need to be repairedwww.carscoops.com
My brother-in-law is a master tech at a Ford dealership. He's the one they bring cars to when the other techs can't figure out what's wrong. He frequently complains that time allotted for repairs, warranty or otherwise, is never enough to actually do the job. Unfortunately that book is how they are paid, so if it says repair X should take an hour and it actually takes 2, they're out of luck for the other hour. Honestly this is nothing new.
If you've ever read a Toyota service bulletin, one of the things you'll notice is that they are very good at issuing written step-by-step instructions on how to do the repair. There should be no reason to damage the vehicle if the tech follows the written procedure and uses a reasonable amount of care in doing their work. As far as I'm concerned if they damage it they own it and need to make it right. Regardless of whether you decide to keep the vehicle after the repair or trade it in because you aren't satisfied with the fix, the recall has to be remedied. I don't think we're going to be seeing this repair anytime soon anyway. It will take them a while to manufacture 300,000 new air bags and get them shipped to distributors.
If you've ever read a Toyota service bulletin, one of the things you'll notice is that they are very good at issuing written step-by-step instructions on how to do the repair. There should be no reason to damage the vehicle if the tech follows the written procedure and uses a reasonable amount of care in doing their work. As far as I'm concerned if they damage it they own it and need to make it right. Regardless of whether you decide to keep the vehicle after the repair or trade it in because you aren't satisfied with the fix, the recall has to be remedied. I don't think we're going to be seeing this repair anytime soon anyway. It will take them a while to manufacture 300,000 new air bags and get them shipped to distributors.
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